Starmaxxer
Start free
Open menu
Free auditLive demoCustomer VoiceBlogPricingSign in

Respond to every review. Sound like yourself.

Replies drafted in your voice — plus a monthly memo on what your customers want you to keep, fix, and invest in.

Start freeSee the live demo

No credit card · 14-day free trial · Setup in 3 minutes

“The drafts sound like me.” — Mark D., bookstore owner

Marcos R.

New

Best burger in town and the staff actually remembers my name. Coming back every Friday.

Drafted in your voice

Thanks Marcos, glad the burger holds up and that the team remembers your name. See you next Friday.

Built for independent restaurants, salons, gyms & shops.

38% → 96%
response rate, first month
~90 sec
to clear the morning queue
3 min
to connect & go live
How it works

From review to reply, on autopilot.

Three steps. Setup takes about three minutes. The dashboard on the right follows along as you scroll.

Step 01·30 sec

Sign in with Google. We pull your reviews.

One click. Starmaxxer reads your Business Profile and starts syncing reviews as they land. No spreadsheets, no second tab.

Inbox

12 new reviews · synced 2 min ago

Connected
  • Marcos R.

    Best burger in town and the staff actually remembers my name…

    new
  • Anna T.

    Quick service, great patio. Wish the wait list ran a little smoother.

    drafted
  • Devon S.

    Food was great. Server seemed off all night though, forgot our drinks…

    needs you
Step 02·Per review

Reply in your voice — not corporate boilerplate.

Starmaxxer drafts a reply the second a review lands. The first few are a little off; after about a week of approvals it sounds like you wrote it.

Marcos R.

New

“Best burger in town and the staff actually remembers my name. Coming back every Friday.”

Drafted in your voice

Thanks Marcos, glad the burger holds up and that the team remembers your name. See you next Friday.

Trained on the last 18 replies you approved.

Step 03·Ongoing

Auto-publish the easy ones. Approve the rest.

5-star "loved it" reviews don't need your judgment. Set the rules once and Starmaxxer handles the routine ones. Anything below 4 stars always waits for you.

Auto-publish

On

Eligible drafts post on their own. Anything outside the rules waits for you.

Auto-publish for
★★★★★ only
Wait before posting
24 hours
Skip if review mentions
managerrefundallergiclawyer
This week6 published

Learns from your approvals.

Nothing else trains it. Just you.

One voice per location.

A bar shouldn't sound like a salon.

Ready the moment it lands.

One tap to post. No second tab.

Customer Voice Memo

Your reviews, read for you.

On the 1st of every month, we read every new review and send back a single page: what to invest in, what to keep, and what to fix — each line backed by a real quote.

Delivered monthly · Grounded in real quotes · Benchmarked vs nearby

See your memo free

Takes 60 seconds. No signup — we read your public Google reviews.

Customer Voice MemoMay · Parkside Grille

Your patio is your secret weapon. Your evening server isn't.

Invest in
Lean into the patio — 4 mentions last month, every one 5★.
Keep doing
Staff friendliness is your edge — 12 mentions, averaging 5.0★.
Fix
Service dips to 2.7★ between 6–8pm.
“Server forgot our drinks twice. Awkward.”— Devon S., 3★
This week

Your action plan

Knock them out top to bottom.

What to do this week

  • Reply to 4 new reviews
    High impact

    Owners replying to every review rank ~12% higher in local pack.

  • Answer 2 Q&A questions
    High impact

    Q&A shows in search. Strangers can answer if you don't.

  • Post a fresh photo
    Medium

    47 days since your last. Recency is a ranking signal.

  • Publish a Google Post
    Medium

    Surfaces in search for 7 days. We'll draft one.

Local ranking signals
82%
Response
↑34%
Velocity
3/5
Q&A
2/mo
Posts
Action plan

A five-minute Monday ritual that lifts your ranking.

The six signals Google weights for local search, watched for you. Each week, a short ranked list of moves — biggest impact first.

See it on the live demo
Hard reviews

The hard ones, too.

A 3-star review needs more than “thanks for your feedback.” Starmaxxer drafts a real reply that owns the problem and invites them back — still in your voice.

Devon S.

Reply

"Food was great. Server seemed off all night though, forgot our drinks twice. Awkward."

"Devon, sorry about the service. Glad the food was good though. Stop in again and ask for Mateo at the bar, drinks are on us."

Loved by owners

Getting their nights back.

What our first customers say after a few weeks on Starmaxxer.

“I used to put off review replies for a week at a time. With Starmaxxer I take 90 seconds in the morning and I'm done. The drafts sound like me.”
Mark D.
Owner, Independent bookstore
Asheville, NC
“We auto-publish 5-star replies overnight. Response rate went from 38% to 96% in a month without me touching anything.”
Priya S.
GM, Boutique gym (3 locations)
Austin, TX
“The action plan is the part I didn't expect to love. It told me to upload photos and answer two Q&A — local pack ranking moved that week.”
Devon T.
Owner, Salon
Portland, OR
The math

What this usually costs.

Most owners already pay for review responses one way or another, in time or money. Here's the comparison.

Doing it yourself
~$160 / month

About 4 hours at $40 / hr. Most owners undercount their own time.

A social media manager
$500 – $1,500 / month

Freelancer or part-timer. Doesn't always sound like you.

Local marketing agency
$1,500 – $3,000 / month

Reputation management as part of a larger retainer. Annual contract.

Birdeye, Podium, etc.
$300+ / month

Demo, sales call, annual contract. Slow to set up, hard to leave.

Starmaxxer
$39 / month

Replies in your voice, posted from one tap. No demo, no contract, no sales call. Cancel anytime.

  • 14-day free trial, no card
  • Setup in three minutes
  • Auto-publish for paying customers
Start free trial

Same review problem, less friction, far less money. One location or fifty, the math holds.

Pricing

Simple pricing. Free for 14 days.

No credit card to start. Cancel anytime.

Solo

The essentials. Reply to every review without lifting a finger.

$39/mo
Start free trial
  • 1 Google Business location
  • Unlimited reviews & responses
  • Replies drafted in your voice
  • Auto-publish for trusted reviews
  • Daily review digest email
  • 14-day free trial
Most popular

Pro

Replies plus the monthly intelligence brief.

$89/mo
Start free trial
  • Everything in Solo, for up to 5 locations
  • Monthly Customer Voice Memo emailed to you
  • Competitor benchmarking (vs 5 nearby businesses)
  • Investment-opportunity detection
  • Action plan with weekly priorities
  • Priority support

Enterprise

6+ locations or custom needs.

Let's talk
Email us
  • 6+ Google Business locations
  • Everything in Pro, per location
  • Volume pricing
  • Onboarding call with our team
  • Dedicated point of contact
  • Custom integrations on request

Tokens encrypted at rest

AES-256-GCM. A breach can't read them.

Minimum scope only

Business Profile read + reply. Nothing else.

Nothing auto-posts by default

Negative reviews always wait for you.

We never sell your data

No resale, no ad networks, no training.

We follow Google's API Services User Data Policy, including Limited Use. See our privacy policy for the full breakdown.

FAQ

Common questions.

What if a draft sounds wrong?
Every draft is yours to approve, edit, or rewrite. Nothing posts to Google without your tap. The first few drafts are usually a little off — most owners say it clicks after about a week of approvals.
Will my customers know it wasn't me?
Probably not. The dead giveaways — “Thank you for your feedback,” corporate tone, no specifics — only show up when a tool guesses at your voice. Starmaxxer learns from the replies you actually approve, so the drafts read like you wrote them.
What about negative or risky reviews?
They always wait for you. Auto-publish is off by default. When you turn it on, you set the rules: minimum star rating (4-5 only), a delay window, and keywords that always trigger manual review. Anything below 4 stars and anything matching your skip-words stays in your queue — which is where Starmaxxer saves most owners the most time, because angry reviews are the hardest to answer calmly.
Can I use it for multiple locations?
Yes. Pro covers up to 5 Google Business locations. Each location keeps its own voice profile so a downtown bar doesn't sound like the suburban brunch spot. Need more than 5? See the Enterprise tier on the pricing page.
Does this help with local SEO?
Yes — Starmaxxer doubles as a weekly local-SEO health check. The Action plan watches the six signals Google weights for local-pack ranking (response rate, review velocity, Q&A coverage, profile completeness, photo freshness, post cadence) and hands you a short, prioritized list of moves each week. No SEO jargon, no dashboards to decode.
What's the Customer Voice Memo?
A one-page report we email you on the 1st of every month. Three sections: Invest in (themes your customers love when they bring them up, but rarely bring up), Keep doing (what you're winning on consistently), and Fix (themes trending negative or specific complaints worth a one-on-one). Every bullet is tied to a real customer quote so you can verify and act. Want to see what yours looks like? Try it free in 60 seconds.

Stop letting reviews sit unread.

Set up Starmaxxer in three minutes. Free for 14 days, no card.

Start free